What is GDPR?

The General Data Protection Regulation (GDPR) is the new regulatory framework of the European Union (EU) in the field under consideration. Its object is the position of the conditions for the processing of personal data, in relation to the rights and freedoms of natural persons and in particular the right to protection of personal data.

What categories of personal data do we process?

We only process the personal data that you provide, specifically, the name, email, mobile/landline phone number, home address, occupation, when we have a legitimate reason to do so.

What are legitimate reasons for processing personal data?

Legitimate reasons for processing your personal data are:

(a) the provision of the services you entrust us with and wish to receive from us, such as the purchase of products and consequently the fulfillment of our contractual obligations in this context

(b) the safeguarding and protection of the legitimate interests, both yours and ours. Thus, we use closed circuit television (CCTV) and security cameras in order to be in this to protect the safety of individuals, materials, facilities

(c) compliance with an obligation imposed by law, such as regulatory compliance for tax purposes

(d) the consent you provide under the specific conditions set by the legal framework, in order to receive updates on products, services, offers, etc. both tema.gr and other companies of the Group to which tema.gr belongs or third-party cooperating companies, which process personal data in accordance with the applicable framework at any time

Statement

By providing your consent, you responsibly declare that you are over 16 years of age. If you are under 16 years of age, you can use our website only with the participation and approval of a parent or guardian.

How and why do we use personal data?

• Account Creation

Personal data is collected when you create an account on tema.gr, a website managed by tema.gr. When creating an account, you may be asked for more information, however, the minimum required for the conclusion and execution of the contract will be marked as a mandatory field.

Also, by creating an account on our e-store, you can edit the data to add or remove information. This information will be used to make the order completion process easier each time you visit our e-store and choose to be logged in.

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• Order fulfillment

Personal data is also collected when you place an order on our e-store, tema.gr. To complete your order and create an account, you may be asked for more information, however, it will be the minimum required for the conclusion and execution of the contract. This information is marked as a mandatory field.

As part of the order completion, some of this data is transferred to cooperating companies. Therefore, it is transferred to transport companies for the transport and delivery of your goods. Transport companies may contact you to request clarifications and to inform you about the delivery of your products. In addition, the data is transferred during the execution of payment to payment providers. We, on our part, use high security systems to prevent data leakage from malicious systems.

• Sending informational and promotional material/corporate news

During your visit to our website, tema.gr, you have the opportunity to fill out a contact form, providing your email address in order to subscribe to our Newsletter.

The data collected from our websites may be used to contact you for promotional and advertising purposes, to inform you about products and offers that may be of interest to you, via email, SMS, instant messaging or telephone, provided that you have given your consent, under the specific conditions set by the legal framework.

• Safeguarding our legitimate interests and the protection of persons and goods

When we use closed circuit television (CCTV) and security cameras in order to be able to protect the safety of individuals, materials and facilities.

• Personalized information (profiling)

In order to offer you the best possible experience, the personal data collected from our websites may be used to send personalized updates, provided that you have given your consent, under the specific conditions set by the legal framework. Personalization based on your needs and preferences (profiling) results from the information we derive from your personal data, such as your profession, area of ​​residence, etc., based on the results of the Customer Satisfaction Survey, based on the purchases you make, as well as based on the personalized information we receive from the Newsletter automation platform.

Data Storage Period

The storage period of the data is decided based on the following specific criteria depending on the case:

When processing is imposed as an obligation by provisions of the applicable legal framework, your personal data will be stored for as long as the relevant provisions impose.

When processing is carried out on the basis of a contract, your personal data are stored for as long as necessary for the performance of the contract and for the establishment, exercise, and/or support of legal claims based on the contract.

For the purposes of promoting products and services (marketing activities), your personal data will be kept until you withdraw your consent. This can be done by you at any time. The withdrawal of consent does not affect the lawfulness of the processing that was based on consent during the period of time before its revocation.

You can also use the unsubscribe options by following (clicking) on ​​the corresponding link, which is present in our electronic communications.

What are your rights in relation to your personal data?

Every person whose data is processed by tema.gr enjoys the following rights:

Right of access:
You have the right to be aware of and verify the lawfulness of the processing. Therefore, you have the right to access the data and receive additional information regarding their processing.

Right to rectification:
You have the right to study, correct, update or modify your personal data

Right to erasure:
You have the right to submit a request to delete your personal data when we process them based on your consent or in order to protect our legitimate interests. In all other cases (such as, for example, when there is a contract, an obligation to process personal data imposed by law, public interest), this right is subject to specific restrictions or does not exist depending on the case.

Right to restriction of processing:
You have the right to request restriction of the processing of your personal data in the following cases: (a) when the accuracy of the personal data is contested and until verification is carried out, (b) when you oppose the deletion of personal data and request restriction of their use instead of deletion, (c) when the personal data are not needed for the purposes of processing, but are nevertheless necessary for you to establish, exercise or support legal claims, and (d) when you object to the processing and until verification is made that there are legitimate reasons that concern us and override the reasons for which you object to the processing.

Right to object to processing:
You have the right to object at any time to the processing of your personal data in cases where, as described above, it is necessary for the purposes of legitimate interests pursued by us as data controllers, as well as to processing for the purposes of direct marketing and consumer profiling.

Right to portability:
You have the right to receive your personal data free of charge in a format that allows you to access them, use them and process them with commonly used processing methods. You also have the right to ask us, if technically feasible, to transmit the data directly to another data controller. This right applies to data that you have provided to us and that is processed by automated means based on your consent or in execution of a relevant contract.

Right to withdraw consent:
Finally, tema.gr informs you that where the processing is based on your consent, you have the right to withdraw it freely, without affecting the lawfulness of the processing that was based on your consent, before you withdraw it. To withdraw your consent, you can use the unsubscribe options, by following (clicking) on ​​the corresponding link, which is available in our electronic communications.

Right to file a complaint with the Data Protection Authority
You have the right to file a complaint with the Data Protection Authority (www.dpa.gr): Call center: +30 210 6475600, Fax: +30 210 6475628, email: contact@dpa.gr.

Personal Data Security

tema.gr implements appropriate technical and organizational measures aimed at the secure processing of personal data and the prevention of accidental loss or destruction and unauthorized and/or unlawful access to them, use, modification or disclosure. In any case, the way the internet operates and the fact that it is free to anyone does not allow guarantees to be provided that unauthorized third parties will never be able to violate the applied technical and organizational measures, gaining access and possibly using personal data for unauthorized and/or unlawful purposes.

Profiling

Profiling means any form of automated processing of personal data consisting of the use of personal data to evaluate certain personal aspects of a natural person, in particular to analyze or predict aspects concerning personal preferences and interests or movements.

We inform you that profiling for marketing purposes takes place when you consent to receive updates about our services and offers, personalized to your personal preferences and interests.